Gillian Florentine has over 15 years of HR generalist experience in the publishing, consulting, manufacturing, security, and staffing industries. SPHR certified, Gillian’s expertise is comprised of Employment Law & Legal Compliance, Recruitment/Retention, Employee Relations, Training & Development, and Benefits Design & Administration.
Gillian began her career as a Corporate Recruiter. Within two years, she was promoted to HR Manager. Beginning as an HR department of one, Gillian developed HR policies, procedures, and best practices. During her time as HR Manager, she grew the department by adding four Recruiters across three cities and a second HR Manager.
Gillian honed her training and development experience by co-authoring a formal sales training program, Critical Path of a Sale (CPS). Created in 2005, she partnered with the firm’s Corporate Trainer to deliver CPS to an entire sales team through a series of small-group sessions. Today, CPS continues to function as the backbone of the sales department within several client companies. In 2011, Gillian authored and taught a management training series to coach supervisors on the basics of the job, as well as how to develop and advance direct reports. The actions learned from that training series are still in use at various client companies today.
Through the years, Gillian developed critical legal expertise by successfully defending against wage & hour lawsuits, multiple Non-Compete Agreement violations, EEOC claims, and an FMLA/gender discrimination suit. In addition, Gillian is an expert in health and welfare benefit design and administration. She helped reduce client expenses by successfully transitioning to a self-funded health insurance plan that was in place for five years, and then shifting back to a fully-funded health insurance plan.
A member of the Society for Human Resource Management (SHRM) and the Pittsburgh Human Resources Association (PHRA), Gillian resides in Pittsburgh, PA.