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Conflict Management: From the Inside Out (Z5-1000010)

150 Minutes
On demand - Audio

On Demand - Audio

3 CPE Credits in MT

OVERVIEW

“Unexpressed emotions will never die. They are buried alive and will come forth later in uglier ways.” - Sigmund Freud . What is conflict and what is it about conflict that makes us do anything to avoid it? When conflict is avoided, the consequences of unaddressed emotions and frustrations become even more severe. This is not your average conflict management course. “From the Inside Out” refers to our inner workings, emotions and perceptions - what is happening inside us during conflict.

DESIGNED FOR

All levels

BENEFITS

This course will reveal how our own inner conflict significantly impacts our ability to effectively manage external conflicts. Conflict expert Erica Franken and her guests cover not only the fundamentals of conflict but lead you through an in-depth exploration of your own inner conflict - how you are personally affected by conflict and what you can do to optimize your experience and that of others in difficult situations. You will learn about the connection of science, health, psychology and strategy of conflict management that will change your understanding of, and perspective toward, conflict and leave you empowered by the end of the course. Expert contributions from thought leaders and industry experts will enhance your learning experience.

HIGHLIGHTS

  • Define a conflict.
  • Identify and recognize when a conflict is present in your life.
  • Recognize the warnings signs of an amygdala hijack and determine its impact on your well-being.
  • Determine and identify how your subconscious beliefs are formed.
  • Recognize how your beliefs are influencing your conflicts.
  • Identify beliefs that are negatively impacting your conflicts.
  • Distinguish the difference between our reactions in conflict and our core values.
  • Define, recognize and identify the benefits of emotional resilience.
  • Distinguish between authentic and inauthentic communication.
  • Identify and establish the personal benefits of authenticity in conflict.
  • Identify and examine conflict’s potential for creativity.
  • Distinguish between a conflict that is ready for change and a conflict that is not.
  • Identify and examine the life cycle of group performance.
  • Identify and distinguish the role and function of HR in organizations.
  • Recognize the need for and significance of re-establishing trust once a conflict is resolved.
  • Recognize the benefits of integrating conflict as a tool of a high-functioning organization.
  • Identify opportunities to create a holistic experience of wellness and excellence at work.

COURSE LEVEL

All levels

PREREQUISITES

None

ADVANCE PREPARATION

None

ADDITIONAL NOTES

This is a mobile audio course, much like a podcast but you can earn CPE by taking an assessment.

By selecting purchase you will be taken to  prodiolearning.com to complete registration.

Please contact support@prodiolearning.com if you experience any issues.

Due to the nature of our course content, once the course has been purchased, we are unable to provide refunds.

ProDio Audio Learning Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors, Registry ID:142304. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org

INSTRUCTOR

Erica Franken

Erica Franken, BA, MA

PRICING

$79.00 - Member

$79.00 - Nonmember

Event Cancelled

This event has been cancelled.

ADDITIONAL OPTIONS

Remind me to register

Print a registration form

COURSE DEVELOPER

ProDio Audio Learning Inc.