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Client interactions and professionalism are at the core of what we do as accountants. However, communication with clients is not always as straightforward as it may seem. Sometimes there will be difficult conversations and disagreements that can be tough to navigate. During this course, we will discuss best practices when communicating with the client, and also walk through complicated scenarios to practice what we learn.
Accounting Professionals
Basic
Experience with and knowledge of SQM Standards, SAS 146, and SSARS 26
None
Galasso Learning Solutions
Jaclyn M. Veno, CPA
Learning & Development Specialist
With an extensive background in accounting, auditing, and adult learning theory, Jaclyn is a licensed CPA who oversees the development of Level Training programs for Galasso Learning Solutions. Our students share that she creates highly-engaging, 5.0 rated curricula with case studies, hands-on activities, and even games.
Prior to joining our team, Jaclyn worked for two of the Top 10 CPA firms where she was entrusted with significant responsibilities including managing teams in India, leading revenue testing, and overseeing more than 20 acquisition audits from start to finish. With both a bachelor’s and master’s degree in accounting from Clemson University, as well as certificates in Adult Learning Theory, Instructional Design, Training & Facilitation, and E-Learning Instructional Design, Jaclyn is a trusted facilitator known for explaining complex concepts in compelling ways.
In her personal life, Jaclyn loves to dive into DIY projects with her husband, from renovating rooms to building furniture. She also enjoys exploring downtown Greenville, SC, the beautiful Swamp Rabbit Trail, and time at home with her two rescue kittens.
$79.00 - Member
$109.00 - Nonmember
Note: Online pre-registration will close on May 29 at 4:30 PM.
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