The importance of effective communication to business unit leaders, senior management, and the board, is a critical skill for individual internal auditors all the way to Chief Audit Executives (CAEs). Without strong interviewing and negotiating skills, internal audit cannot successfully carry out the internal audit engagement process, nor communicate its value to the stakeholders of the organization.Are you ready to develop and improve your communication skills for the engagement process and beyond?This instructor-led course is complete with highly interactive individual and group activities, as well as role-play scenarios to provide internal auditors with opportunities to develop or sharpen their interviewing and negotiating skills. After completing this course, internal auditors will have a profound awareness of how to effectively interview and negotiate and be prepared to apply these skills in their organizations.
DESIGNED FOR
This course is for internal auditors — at all levels — who have a desire to develop or sharpen their interviewing and negotiating skills.
BENEFITS
This course is designed to improve the effectiveness of your interviewing and negotiating, by offering techniques and tools that will help to improve your skills through multiple activities designed to practice new skills without the pressure to “get it right ” and serves as a judgment-free zone, where you can interact freely with peers and receive feedback, guidance, and support to enhance your communication skills as they relate to interviewing and negotiating.
HIGHLIGHTS
Date(s) and Time: Nov 20, 21, 22, 25 from 1:00 PM - 4:30 PM ET
- Express the purposes for interviewing and negotiating.
- Explain the relationship between communication and noise.
- Identify the stages of interviewing.
- Identify the types of negotiating.
- Describe the development of the best alternative to a negotiating agreement.
COURSE LEVEL
Basic
PREREQUISITES
None
ADVANCE PREPARATION
None