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Wednesday, October 23, 2019 Webcast & Roseland

Listening For Leaders: Ask the Question, Discover the Need, Win the Trust (E1910282)

8:30 AM - 12:00 PM EDT

Registration: 8:00 AM EDT

NJCPA Learning Center

105 Eisenhower Parkway, Suite 300
Roseland, NJ 07068



4.0 CPE Credits in MT


There is no more powerful skill in building enduring and profitable relationships with clients, members of your firm and others in your life than listening. Yet listening is incredibly difficult, even if you are trying hard. This course teaches tips and tricks for mastering this difficult yet rewarding skill. The focus is on the special communication problems leaders face: establishing and changing a vision; adapting a message to different constituencies and clients; coaching employees; and business development.


Leaders who must communicate difficult concepts, energize employees, engage client while being sensitive to fast-changing communities and markets.


  • Understand why it is so difficult to listen
  • Apply skills to enhance professional and personal relationships by increasing listening performance
  • Become a more effective leader, team member and opportunity developer
  • Identify how to probe for a client’s or colleague’s real needs so you can add value more effectively and build stronger relationships
  • Develop skills in resolving objections and overcoming resistance


  • Why is it so hard to listen
  • What should you be listening for
  • Asking the right question the right way
  • Dos and Don’ts for effective listening
  • Using listening skills to build business and professional relationships
  • Coaching employees with different levels of potential
  • Resolving objections and overcoming resistance




Leadership experience.




Course materials are distributed electronically. To access the materials visit Download to your laptop or tablet prior to the seminar, handouts are added as received.
Help Feed Those in Need
  • The NJCPA Emerging Leaders Council is hosting a Food Drive to benefit the Community FoodBank of New Jersey. Please bring your nonperishable items and canned goods to this event. Peanut butter and tuna fish are always needed.


Greg Conderacci

Greg Conderacci

For more than four decades, Greg Conderacci has been using the magic of communication to help people lead happier, more productive and more rewarding lives.

He is the author of Getting UP! Supercharging Your Personal Energy, which shares his high-energy secrets to accomplish more in less time, reduce stress and achieve work-life balance.

A Senior Fellow with the Business Learning Institute, his training focuses on key success skills like time/personal energy management, ethics, leadership, business development, and effective speaking and writing. He also teaches marketing at the Bloomberg School of Public Health at Johns Hopkins University.

As an ultra-long-distance bicycle rider, he has ridden coast-to-coast in 18 days, averaging 150 miles a day. He qualified for Race Across America (the equivalent of qualifying for the Boston Marathon for runners) by riding 500 miles in under 40 hours. He has twice completed the 750-mile Paris-Brest-Paris Randonnee (one of the world’s oldest cycling events).

His firm, Good Ground Consulting LLC, helps professional and financial services companies answer clients’ key questions like: “Why should I trust you?”, “Why should I do business with you?” and “How are you any different from the rest?”.

Greg was Chief Marketing Officer for Alex. Brown (America’s Oldest Investment Bank) responsible for marketing strategy, marketing materials creation and design, and sales force coaching and training. He also was Director of Marketing for Price Waterhouse’s information technology consulting practice in the Mid-Atlantic and Mid-Atlantic Vice President of Sales and Marketing for Prudential’s managed care operations.

Early in his career, as a reporter for The Wall Street Journal, Greg covered the economy from the paper’s Washington Bureau and the auto industry from Detroit. Later, he created and marketed several innovative programs for the poor of Maryland, including the state’s largest soup kitchen (which hosted the Pope on his visit to Baltimore).

A magna cum laude graduate of Princeton University, he was Editor-in-Chief of The Daily Princetonian; he also holds a Masters in Public Policy from Harvard University. He has completed the Securities Industry Institute at the Wharton School of the University of Pennsylvania.


In-Person Registration

    $189.00 - Member

    $239.00 - Non Member

Webcast: Attend this seminar virtually

    $189.00 - Member

    $239.00 - Non Member

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