CPAs are in is the people business first and everything else is a bi-product – tax return, audit, or a financial analysis. The better we serve our clients, the better we help solve their business challenges and the more likely your firm will be successful.
DESIGNED FOR
CPAs, accountants and finance teams.
BENEFITS
- Illustrate how the seven principles of improvisation will make you a more effective communicator
- Define the term adding value as it relates to your firm and clients
- Illustrate the four pillars of emotional intelligence
- Compare and contrast the concept of managing up, down, in and out
- Demonstrate techniques on how to build a stronger team
HIGHLIGHTS
- Gaining a better understanding of your audience and adjust to their personality and communication styles
- Learning techniques for becoming a better listener
- Understanding your emotions and the emotions of others will make you a better relationship manager
- Comprehending the concepts of empathy and gratitude when building business relationships
PREREQUISITES
None
ADVANCE PREPARATION
None
ADDITIONAL NOTES
Course materials are distributed electronically. To access the materials visit njcpa.org/MyEvents. Download to your laptop or tablet prior to the seminar, handouts are added as received.