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Wednesday, February 19, 2020 Webcast

Successful Communication (X1-SUCO-2020-01-WEBNR-50-01)

1:30 PM - 5:00 PM EST
webcast

Webcast

4.0 CPE Credits in PD

OVERVIEW

Technology has created numerous ways for us to communicate with each other – but it’s also increased the number of ways in which the message can get garbled. Effective communications skills are crucial to successful management. Learn how to control your message with clear communications strategies. You’ll learn to recognize communication barriers, assess styles and behaviors, and learn how to listen more effectively as well.

DESIGNED FOR

All employees in every role who could improve their communication skills.

BENEFITS

  • Develop effective communication strategies that will help control your message
  • Recognize communication barriers, assess styles and behaviors, and learn how to listen more effectively

HIGHLIGHTS

  • The communication process and barriers that get in the way
  • Techniques for overcoming barriers
  • Understanding and self-assessment of each component of the communication process
  • Gaining skills to listen more effectively, especially in stressful situations with heightened emotions
  • Action plan to apply techniques in the workplace for communication success

COURSE LEVEL

Basic

PREREQUISITES

None

ADVANCE PREPARATION

None

INSTRUCTOR

Marian Vallotton

Marian Vallotton

Marian W. Vallotton, experienced in senior management, organizational development, coaching and training, has worked across a wide range of industries including Pharmaceutical, Food, Health, Construction, IT, Retail, Finance and Manufacturing in both the profit and not-for-profit sectors. Her expertise is in partnering with senior management to develop talent to strategically affect corporate culture and improve business results.

Individuals and organizations have benefited from her high impact approach to training, instructional design and interactive facilitation skills. She has designed and implemented leadership, sales, customer service, managing multi-generations, interpersonal skills, emotional intelligence and operational training programs for major corporations. She is a graduate of the University of Dayton earning a Bachelor of Science in Marketing and has completed coursework in the Masters Program of Education in Training and Development at Penn State University.

She is a qualified Myers-Briggs Type Indicator® trainer and is certified as a Centra E-meeting and WebEx facilitator for live web-based training and has designed a highly interactive webinar Management Series. She has been certified in ROI Analysis for Training Initiatives through ASTD and is certified as a Leadership Challenge® Coach. She also has been certified as a Yoga Instructor by the Yoga Alliance and is passionate about bringing mindfulness to the workplace. Marian has volunteered her time to design and facilitate Breast Cancer Support Groups for newly diagnosed patients and continues to volunteer her time at hospitals.

PRICING

$139.00 - Member

$139.00 - Non Member

Pre-Registration Closed

Online pre-registration for this event is now closed.

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COURSE DEVELOPER

Surgent