Customers demand quality. We expect quality in what we do and in what we consume.
DESIGNED FOR
Corporate financial leaders, corporate financial managers, CEOs, CFOs, Controllers, accountants, Board members, advisors, and Consultants. CPAs in public practice and CPAs in industry. Business owners, entrepreneurs and professionals who are interested in understanding the true value of quality.
BENEFITS
After attending this presentation, you will be able to...
- Comprehend the process to determine the cost of quality within your organization.
- Recognize why quality matters and is so valuable.
HIGHLIGHTS
The major topics that will be covered in this course include:
- What do we mean by quality?
- Why does quality pay off?
- Total quality management, including lean and six sigma.
- The four elements of the cost of quality.
- Practical prevention activities.
- The necessity of appraisal and why quality cannot be inspected into a process.
- Sources of internal failure and other sources you may not have considered.
- External failure and the hidden costs of 'shortcuts'.
- Creating an effective and actionable cost of quality report.
COURSE LEVEL
Intermediate
PREREQUISITES
None, preferred exposure to service, product and process quality issues.
ADVANCE PREPARATION
None
ADDITIONAL NOTES
This webinar is hosted by NJCPA's partner, CPA Crossings, LLC. After registering, you will receive an email from messenger@webex.com with the log-in information. If you do not receive this email you can contact CPA Crossings, LLC at (877) 370-2220.