Selecting the right KPIs for your organization can be complex and stressful. Rather than resorting to brainstorming and internet searches, there is a better way to discover the best KPIs for your organization - the ROKS method. In this session Bernie Smith, creator of the ROKS method, walks you through the first five steps of this powerful approach, using real-world stories to bring each step to life.
DESIGNED FOR
Anyone who needs to design or fix performance measures
BENEFITS
- Understand the importance clearly stated strategy in designing KPIs
- The two key principles of KPI engagement
- How to break strategy down into KPIs
- How to shortlist you most important KPIs in a structured way
- A template-based approach to KPI definition
HIGHLIGHTS
- KPIs
- Performance measures
- Metrics
COURSE LEVEL
All Levels
ADDITIONAL NOTES
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