| Jennifer O'Neal, CPA (Canada) is a quality management expert with over 25 years of experience in audit and assurance. She led early adoption of Canada’s new quality standards and now helps U.S. firms navigate their own implementation. As CEO of Tilaus.io and an author for CPA Canada, Jennifer specializes in practical tools and strategies that support small and mid-sized accounting practices in delivering high-quality, compliant services. |  |