Do You Speak Your Clients’ Love Language?

July 1, 2025

Between rising client demands, tight deadlines and growing compliance responsibilities, CPAs in public practice are under more pressure than ever to do more with less. Ilya Radzinsky of TaxDome joins us to discuss how firms can efficiently meet client expectations and tailor their services based on what different clients want.

Topics discussed:

  • 0:49 — How clients expect to interact with their accountants
  • 3:17 — How firms can tailor service based on what different clients want
  • 11:03 — How firms can maximize efficiency while still delivering high-touch service
  • 14:36 — How AI is reshaping the accounting profession

Resources:

 


Don  Meyer

Don Meyer

Don Meyer, CAE, is the chief growth officer of the New Jersey Society of CPAs, where he is responsible for setting the vision, strategy and direction for the organization’s marketing, communications and membership campaigns and for driving the success of a deep and broad swath of organizational initiatives.

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Ilya Radzinsky

Ilya Radzinsky is the co-founder and chief marketing officer of TaxDome.