Some customers are unprofitable from an economic or time perspective – but many organizations do not differentiate or know the difference. When an organization has a unique, well-differentiated service or product, understanding value from the customer’s perspective becomes a crucial factor in profitable pricing. We must take the time to fully understand what our customers value - from the customer’s point of view. What is value? Why do brand, value, and customer focus matter? Developing a deep understanding of our customers is vital. Our most important customer might be someone we have not yet recognized. Understanding both external clients and internal stakeholders - including the evolving role of the finance department, is critical to long-term success. Using humorous video clips, memes, and vetted research, your understanding of customer bases will improve.
DESIGNED FOR
Anyone responsible for analyzing or interpreting nonprofit financial statements
BENEFITS
- Explain how properly designed and performed analytical procedures contribute to reducing audit risk
- Describe the required elements of an analytical test that must be documented to satisfy professional standards
- Describe the most common financial statement analytics used to interpret the financial results of a nonprofit
- Common ratios and trends to assess liquidity, operating efficiency, leverage, and more
HIGHLIGHTS
- How to leverage preliminary and substantive analytic procedures to improve the effectiveness and efficiency of financial statement audits
- The required elements of a substantive analytic procedures to address detection risk
- Tips and traps of applying an analytic approach to satisfy audit objectives
- Explaining the usefulness of analyzing diverse trends and ratios in a nonprofit environment to meet the needs of various financial statement users
- Common ratios and trends to assess liquidity, operating efficiency, leverage, and more
PREREQUISITES
None
ADVANCE PREPARATION
Familiarity with the nonprofit industry