• 4 Practical Steps for CPAs to Start with AI

    by Rick Meyer, CPA, MBA, MST, alliantgroup | Sep 12, 2024

    I am just a practical, old time, semi-retired non-tech savvy CPA who struggles to even use a TV remote control. Don’t waste my time with theory. Just give me answers to a few basic questions:

    • What specific practical tasks can artificial intelligence (AI) do today to make a CPA’s life easier?
    • What specific practical steps can a CPA do today to prepare AI for the 2025 tax season?
    • How much will this save me?

    AI Discovery

    CPAs understand that there is incredible potential with AI, but they don’t know what to do with it. Last year, with my frustration and passive aggressive nature in hand, I marched into the office of Chris Stephenson, our Director of Intelligent Automation, and aired my AI grievances. I realized his answers to the above questions could help a lot of CPAs.

    To him, the answer to all three of the questions above lies in the following: It’s called AI Discovery. Last year he created a think tank with about 200 CPA firm professionals who overwhelmingly said, “I don’t know where to start.” Here are some practical first steps he recommends:

    1. Set up an ideation session. This part is a workshop with partners and staff that gives everyone an opportunity to present their problems and ideas for possible AI solutions. Everyone on your team probably has AI ideas.
    2. Initiate scoring: So, you got a bunch of ideas but now what? This is where scoring is critical. Discovery often hinges on scoring each idea based on objective measures to determine their priority. Every firm is different, but you want to score on several dimensions like which can get solved the fastest, which will have the biggest impact, which can scale for every department, etc.
    3. Do technology infrastructure assessment: Ok, you know which AI projects are going to have an impact on your business but is your firm’s system even ready for AI? You’ll need to have your tech infrastructure evaluated to determine its AI readiness, and to find out if there are any shortcomings preventing you from getting started.
    4. Create a roadmap: Finally, you need a clear roadmap to lay out how you’re going to deploy each solution. Do you need to buy a solution? Build an AI? How about training employees? How do you measure if your solution is having an impact?

    He instantly identified five problems where AI could help:

    • Collecting payments from clients
    • Requesting and processing documents from clients
    • Moving trial balances to workpapers
    • Responding to IRS letters
    • Setting up a Chatbox to handle internal queries, like HR questions

    With this information, AI solutions can be created to address each of these problems. Do your own AI discovery to identify your firm’s biggest pain points and develop a plan to attack with AI.

    How Much Can CPAs Save

    With AI in hand, I think about CPAs increasing their bottom-line profits by looking at the following:

    • The time spent on client billing analysis such as excel spreadsheets that track time, project by project, to justify hours and bills, and put that into a client letter
    • Those routine IRS Notice letters written to explain why a client’s 1099-DIV did not match the tax return Schedule B
    • Other mundane tasks which I used to do in public practice that bored me

    Would life have been better as a CPA 45 years ago when I started in public practice if AI existed back then? Should I even consider a return to public accounting from my semi-retirement with AI in the picture?

    The answer to the first question is an obvious “Yes” and to the second question an even more obvious “No.” But for those still in the game, let’s face it. It’s time to jump on the AI bandwagon to be more profitable, have less stress, have more free time and have more fun.


  • My Journey: From Uncertainty to Certainty

    by Kathryn Meehan, student at Rowan University | Sep 09, 2024

    Accounting seemed to catch my attention when I least expected it. I began college as a marketing major, not entirely sure of what I wanted for my future. I would think of potential career options, but none I could actually picture myself doing for the majority of my life. Scared of the future, and anchored to my past, I quickly realized that the present is the only thing I have control of. This realization pushed me to explore new areas outside of my initial field of study, leading me to discover my passion for accounting- a field I had originally overlooked.

    It was during my first accounting class where this newfound interest fascinated me. Throughout my life, I have always gravitated towards structure and precision — traits that I found translate directly into the accounting concepts I was learning. It wasn’t just the numbers that stuck out to me; it was the systematic approach to understanding and managing those numbers, making it evident how closely my personal qualities were mirrored into the field of accounting.

    This journey has also sparked a specific interest in forensic accounting, an area I am eager to learn more about. It is a specialization that combines my passion for accounting with a strong desire to protect the public. Despite not knowing what I wanted for my future, the one thing that I have always known is that I want to help people and make a difference in the world; whether big or small. My commitment to pursuing a career in forensic accounting stems from a strong aspiration to utilize my skills in accounting, not just for economic efficiency, but for the greater good.

    As I look forward to becoming a CPA, I am driven by the positive impact I am going to make on individuals, businesses and society as a whole. It’s going to be a challenging path, but it also promises a rewarding career where I can not only excel in a supporting work environment, but also contribute meaningfully to the communities I serve.

    While embracing accounting in this new chapter of my life, I’ve learned that fear of the unknown is normal, but it should never deter us from exploring new possibilities. This journey from uncertainty to discovery has taught me the value of being open to change and the importance of finding work that aligns who we are with what we dream to accomplish. Accounting, for me, is not simply just a profession — it is the perfect combination of a career that combines my skills, interests and aspirations in a way that I could have never imagined when I first stepped foot at Rowan University. Through this transition of my life, I am no longer afraid of the future. I am excited to have the opportunity to discover who I am and how I can make a difference in the world.

    This article was reprinted with permission from Rowan University. Kathryn Meehan won honorable mention in Rowan's "Celebrating Success" accounting essay award program in May. 

     
  • Embracing Accounting for Social Impact

    by Hadassa Juste, student at Rowan University | Aug 26, 2024

    As I’m about to begin my second year in college, pursuing a degree in accounting, I am filled with anticipation and excitement for the vast amount of knowledge and experiences that lie ahead. With each passing day, I am immersing myself further into this dynamic field, and I am increasingly captivated by the universal applicability of accounting principles and their profound impact on businesses and economies across the world. Through my academic pursuits and personal reflections, I have come to realize that accounting is more than just a profession; it is a powerful instrument for bringing about positive change in society.

    The versatility of accounting principles is what initially drew me in and never fails to intrigue me. Its principles act as the foundation of financial communication, spanning various industries, countries, and economic landscapes. Whether delving into the financial records of a large corporation or a small charitable organization the language of accounting remains consistent, offering a structure for interpretation and strategic planning.

    In addition, accounting provides a mentally stimulating setting where individuals can utilize their expertise to tackle real-world problems. Whether it be analyzing intricate financial information or creating plans to minimize costs, the accounting field offers continuous chances for critical thinking and finding solutions. As I continue to advance in my educational path, I find myself becoming more and more captivated by the profound influence that accountants possess in fostering and nurturing economic growth, as well as upholding financial stability and maintaining the integrity of financial markets. Through a combination of classes, and involvement in various activities outside of the classroom, I have been able to participate in practical learning opportunities that have enhanced my comprehension of accounting concepts and how they are put into practice in the business world.

    Furthermore, achieving the status of a Certified Public Accountant (CPA) goes beyond simply obtaining a professional certification; it demonstrates a dedication to upholding high standards of excellence, honesty and ethical behavior. By obtaining my CPA license, my goal is to strengthen my reputation, ultimately enabling me to make a greater difference in marginalized communities. With the CPA title, I will have a platform to champion economic advancement.

    My passion for accounting and my goal of obtaining a CPA license are fueled by a greater purpose. In addition to my career ambitions, I am inspired by a strong desire to impact the lives of individuals in marginalized communities. An aspiration that holds significant importance for me is the creation of non-profit organizations dedicated to offering financial education and support to minority groups and individuals facing economic hardships.

    As a child raised in the Caribbean, I had the opportunity to directly witness the glaring inequalities in terms of access to financial education and resources. This experience served as a catalyst, igniting a deep-seated passion within me to be an accountant and one day utilize my expertise in accounting to make a tangible impact in the lives of individuals, specifically by advocating for and enhancing financial literacy and economic empowerment. One way in which accounting perfectly aligns with my aspirations which will allow me to create nonprofit businesses that focus on catering to minorities and underprivileged individuals. I envision establishing community-oriented initiatives that offer financial education, resources and assistance to those who are in dire need. Through these initiatives, I aim to empower individuals to escape the vicious cycle of poverty and instead, cultivate generational wealth, leading to sustained economic stability and overall prosperity for many years to come.

    In conclusion, my journey into accounting has been characterized by a blend of intellectual curiosity, introspection, and a desire to make a meaningful impact on society. Looking ahead, I am eager for the chance to further my knowledge, engage in meaningful collaborations and expand my skills alongside my mentors and other students in the accounting profession. By staying dedicated, upholding ethical principles and channeling my enthusiasm for driving change, I am optimistic about my ability to use my accounting expertise to bring about positive transformations in various communities.

    This article was reprinted with permission from Rowan University. Hadassa Juste won second place in Rowan's "Celebrating Success" accounting essay award program in May.  

  • 10 Essential Steps CPAs Need to Take When Hacked

    by Kindsey Haynes, Kirkham IronTech | Aug 12, 2024

    Getting hacked as a CPA is a grave concern due to the sensitive financial information managed. If you suspect or confirm a breach, prompt action is crucial to minimize damage. Here are ten essential steps to take if you find yourself in this unfortunate situation:

    1. Stay calm and assess the situation. First, don’t panic. Take a moment to gather information about the breach. Identify what has been compromised — your email, social media accounts, bank information or your computer system as a whole?
    2. Disconnect from the internet. To prevent further unauthorized access, disconnect your device from the internet. This can help stop the hacker from continuing to extract data from your system.
    3. Change your passwords. Immediately change your passwords for all your accounts, starting with the most sensitive ones — banking and email accounts. Use strong, unique passwords for each account and consider utilizing a password manager for secure storage.
    4. Enable two-factor authentication (2FA/MFA). This adds an extra layer of security by requiring not just a password but also a second verification form, such as a code sent via text. This is also known as multi-factor authentication.
    5. Notify relevant parties. Inform your bank, email provider and other relevant organizations about the breach. They can assist in securing your accounts and monitoring for suspicious activity.
    6. Run a security scan. Utilize reputable endpoint detection software to perform a comprehensive scan of your device. This can help identify and remove any malicious software that might have been installed.
    7. Update your software. Ensure your operating system, browsers and all applications are updated. Software updates often include security patches that protect against known vulnerabilities.
    8. Pull from backups. If you have backups of important data, make sure they are in working order now. This ensures you do not lose critical information if you need to reset or reformat your device. If you haven’t been backing up your data, now is the time to start.
    9. Educate yourself and your team. It’s crucial to educate yourself and your team on online security best practices. Focus on recognizing phishing attempts, avoiding suspicious downloads and using secure connections. Use secure portals with clients to exchange sensitive information instead of email to ensure encryption and data protection.
    10. Initiate risk assessment and incident response protocols. Conduct regular risk assessments to identify vulnerabilities. Develop a comprehensive incident response plan covering communication protocols, data recovery and mitigation strategies.

    Being hacked can be distressing, but with immediate and thoughtful action, you can mitigate the damage. Following these steps can help you regain control of your accounts and strengthen defenses against future threats. Staying up to date on state-specific regulations can also help, such as New York’s SHIELD Act, which outlines reasonable security practices and breach notification procedures, and on the IRS’s “Security Six” steps. Stay vigilant and proactive to safeguard your digital life. 

  • Enhancing Efficient Client Engagement with AI

    by Becky Livingston, Penheel Marketing | Aug 08, 2024

    Client engagement is a crucial factor in the success of accounting firms today. To differentiate yourself, it’s best to foster strong relationships with clients by providing personalized and efficient services. Artificial Intelligence (AI) offers innovative solutions that can enhance client engagement, making interactions with your firm more meaningful and responsive.

    Effective client engagement builds trust and understanding between a firm and its clients, which leads to the following:

    • Improved client retention. Satisfied clients are more likely to continue using your services and recommend them to others. 
    • Increased client satisfaction. Personalized interactions make clients feel valued and understood.
    • Better communication. AI can help provide timely and accurate responses to client inquiries, improving the overall client experience.

    How AI Helps

    AI tools transform how accounting firms interact with clients by offering personalized, timely and insightful services, such as the following:

    • Personalized communication. AI analyzes client data to provide personalized recommendations and insights, making communication more relevant to each client’s needs.
    • 24/7 availability. AI-powered chatbots provide around-the-clock support, answering client queries and helping as needed.
    • Proactive client interaction. AI tools identify patterns and trends in client behavior, allowing you to proactively address client needs and concerns.
    • Improved feedback mechanisms. AI analyzes client feedback and sentiment to help understand client satisfaction and identify areas for improvement.
    • Efficient scheduling and reminders. AI automates scheduling and sends reminders for important deadlines, ensuring clients stay on track with their financial obligations.

    Top 10 Tools

    Here are ten AI tools that can help enhance client engagement:

    1. Drift helps engage with clients through real-time chat, personalized messaging and automated responses, improving communication efficiency.
    2. Intercom offers AI-driven messaging solutions for interacting with clients across various channels, providing personalized support and enhancing engagement.
    3. HubSpot provides insights into client interactions, helping personalize communication, track client behavior, and improve engagement strategies.
    4. Zendesk streamlines customer support, offering quick and accurate responses to client inquiries and enhancing satisfaction and engagement.
    5. Freshchat enables real-time communication with clients, offering personalized and efficient support.
    6. Jasper AI creates high-quality content focused on client needs and pain points, generating content ideas and optimizing for SEO.
    7. Perplexity AI understands market trends, client needs and competitive landscapes, which can be a valuable tool for market research.
    8. Talla provides AI-powered chatbots for customer support, efficiently handling client inquiries and improving the client experience.
    9. ChatBot handles client interactions, providing personalized and responsive support.
    10. Salesforce Einstein offers AI capabilities for analyzing client data, predicting client needs and personalizing engagement strategies.

    Implementing AI

    To successfully integrate AI tools, consider these steps:

    • Identify engagement goals. Determine which aspects of client engagement you want to enhance, such as communication, feedback or personalization.
    • Select the right tools. Choose AI tools that align with your engagement goals and integrate seamlessly with your existing systems.
    • Train your team: Ensure your team understands how to use the AI tools effectively to improve client interactions.
    • Monitor client feedback. Continuously gather and analyze client feedback to assess the impact of AI tools on engagement and make necessary adjustments.
    • Stay agile. Be open to adopting new AI technologies and strategies to keep your client engagement efforts fresh and effective.

    By leveraging AI tools, accounting professionals can transform their client engagement strategies, offering personalized and efficient services that meet the evolving needs of clients. These tools can help enable you to build stronger relationships, enhance client satisfaction and ultimately drive business success. Where will your AI client engagement strategy take your firm?

  • How AI/Automation Can Help Launch Advisory Services the Right Way

    by Katie Thomas, CPA, Leaders Online | Jul 23, 2024

    With the accounting profession in a position where 300,000 professionals have left their jobs within two years and fewer are entering the field to fill these positions, advisory services can be transformative for your team. After all, your firm is unique. It’s important to home in on what your existing clients already want and need. It’s often more affordable and easier to sell to existing clients than attract new ones, so start thinking of offering more to the clients you already have relationships with.

    But what if your clients really want or need a service that you’re not equipped to offer? Or what if your resources are stretched and you want to launch your services with as little friction as possible? Technology can help solve both problems.

    Leveraging Technology

    The right technology can help bridge skills gaps, ensure your services are delivered efficiently, provide the necessary insights and save time by automating tasks.

    While there are many solutions available, here are a few apps that will help you start offering advisory services:

    • Ignition automates proposals and payments for your advisory services to help you reclaim revenue and improve cash flow management.
    • Clockwork.ai is AI-powered financial planning and analysis (FP&A) software built for professionals. Use it to provide clients with real-time financial insights and automate technical finance tasks like scenario planning and cash flow forecasting.
    • Karbon is a practice management platform that can help you streamline your workflow and enhance the delivery of your services.

    Every firm will have its own goals and audience. You may find that there are other solutions that help meet your individual needs. However, these three apps will cover the basics and help you deliver your advisory services more efficiently.

    Once you’ve hammered out your services, pricing and technology, the only thing left to do is implement your services and monitor your results.

    Monitor and Improve

    Once you’ve launched your services, this isn’t the end of the road. Your goal is to deliver quality service that meets your clients’ needs and position yourself as a one-stop shop for their financial needs.

    Implementing a feedback loop can help you determine whether you’re on track to reaching these goals. Then, you can use client feedback to improve your services over time.

    For example:

    • You can send out questionnaires and services regularly to ask, “how am I doing.”
    • After client meetings, ask how you can improve or whether there are services they want or need that you don’t offer.

    Make sure that you review this feedback regularly and actively implement changes to improve your services.

    Scaling Your Advisory Services

    As you continue to improve your services over time, you may reach a point where you’d like to scale your services. Clockwork has an excellent guide on how to scale advisory services that I highly recommend you check out.

     

  • Shattering Myths About the Accounting Field: My Story

    by Sandra Yeager, CPA, Drucker, Math & Whitman, P.C. | Jul 22, 2024

    There are so many “myths” about the accounting field — from the hours worked to the traditional pathways. My real-life story breaks all of them!

    • Myth 1- Need to love math. Let me tell you what I love about my career in accounting; it’s not math.
    • Myth 2 - Need to be happy with a boring job. Read my story to break this myth.
    • Myth 3 - Need to stay in public accounting. I initially had plans to stay but another opportunity came along.
    • Myth 4 - Need to work long hours. Perhaps sometimes there are extra hours to put in at times but there are also lots of alternatives to that.

    Where it Began

    My story began with majoring in accounting at Montclair State University. Upon graduation I worked at Coopers & Lybrand in their audit department. I spent eight years in public accounting as an auditor and loved it. I met so many interesting, friendly people and saw so many different companies. It was an adventure I am so glad I experienced. For example, I had clients that made Band-Aids (it was really neat to watch how these were made); companies that harvested bones for use in the medical field (what an experience I had doing the inventory there!); several colleges as clients (it was so fun to stroll through campus on my way to work). With all of these interactions, I learned a lot about the business world and developed the skills I needed to make the jump to my next job.

    Next Steps

    My next step was to get a job at a large publishing company as an internal audit manager. I was able to travel across the U.S. meeting the people who ran the operations of these company units and receiving an understanding of how businesses ran outside of the numbers. It was a great way to see the country, too!

    Next, I took several years off to have children. I decided to go back into the accounting world part time. To accomplish this, I started cold calling local CPAs and small accounting firms. It did not take long to find work. My first job back was working for a sole practitioner doing accounting and tax returns. He was happy to get the help and was very flexible with my work schedule. Once he retired, I decided to go to a small firm. I have been working part time at small firms for almost 20 years, doing reviews, tax returns and estate work. The firms have been flexible with my work schedule — I have been fully remote now for five years.

    Becoming a CPA today opens many doors. It’s up to the individual to enter them and find out what they like to do best.

  • Are Your Pay Practices Compliant with DOL’s New Overtime Rule?

    by Kathleen McLeod Caminiti, Esq., Fisher & Phillips LLP | Jul 16, 2024

    8 Steps to Take Now and to Prepare for the Next Big Hike

    The Department of Labor (DOL)’s new overtime rule is here – and it means big changes for many employers. Moreover, the rule impacts CPAs both as employers (since you may need to increase the salaries of your managers) and as trusted advisors to your clients to alert them regarding this important development. Specifically, the salary threshold for the so-called “white-collar” exemptions just rose to $43,888 on July 1 (and will jump to nearly $59,000 at the start of 2025). What’s more, the threshold for the “highly compensated employee” (HCE) exemption rose from $107,432 to $132,964 on July 1, then will increase to a whopping $151,164 on Jan. 1, 2025. While legal challenges to the rule are ongoing, you can’t count on a court halting the rule before the next effective date. So, now is the time to ensure your practices comply with the most recent requirements and to get ready for Phase II. Here are the top eight steps to consider.

    1. Review pay practices. Under the federal Fair Labor Standards Act (FLSA), employees generally must be paid an overtime premium of 1.5 times their regular rate of pay for all hours worked beyond 40 in a workweek — unless they fall under an exemption. One of the criteria for the FLSA’s executive, administrative and professional exemptions (the so-called “white-collar” exemptions) is earning a weekly salary above a certain level. As of July 1, that level is $844 a week ($43,888 annualized). For the next phase, which takes effect on Jan. 1, 2025, the salary threshold will rise to $1,128 (or $58,656 a year). For the HCE exemption, employees must be paid at least the HCE threshold of $132,964 on July 1, and $151,164 on Jan. 1, 2025. For more information on how the new overtime rule impacts HCEs, click here.
    2. Work through your decision tree. Do you currently have white-collar exempt employees who earn less than $58,656 a year (or $132,964 for HCE)? You will have to decide whether to raise their salary to meet the new threshold or convert them to non-exempt status. If you decide to convert them, there are many considerations, and you should work with legal counsel. Additionally, you may want to start tracking their actual hours worked now to help you understand the potential impact of converting to non-exempt status, as those individuals will need to be paid overtime.
    3. When reclassifying employees to non-exempt, consider the impact on employee morale and prepare a communication plan. Reclassifying employees to non-exempt could have a negative impact on morale. Many employees associate prestige with being classified as an exempt-salaried employee, they like the flexibility that comes with being salaried, and they don’t want to track and record their hours worked.
    4. Plan to provide advance notice of changes. You’ll want to provide a written communication to each employee about the specific changes to their compensation and what new responsibilities come with the changes, such as timekeeping and record keeping. 
    5. Review your policies on company equipment and personal devices. Do you have different policies for exempt and non-exempt employees when it comes to issuing company equipment and using personal devices? Exempt employees may have more leeway to use company laptops or their own personal devices — such as smartphones — to conduct business while traveling or outside of their regular office hours.
    6. Develop a training plan for managers and newly non-exempt employees. It is highly recommended that you provide detailed training to newly reclassified employees and their managers prior to the changes taking effect. The specifics may vary from business to business, but you’ll want to cover scheduled hours, overtime approval policies, timekeeping procedures, rules about meal and rest breaks and more.
    7. Ensure exempt employees meet the duties test. Besides the salary test, exempt employees also need to satisfy certain duties requirements. Neither their job title nor job description alone determines whether an employee qualifies for a white-collar (or any other) exemption. This is a good opportunity to ensure they meet these standards as well.
    8. Track legal challenges. A district court temporarily halted the rule only as it applies to the state of Texas as an employer while it hears an underlying legal challenge. Other lawsuits are likely to be filed throughout the country seeking a broader injunction, and you should also monitor appeals in 5th Circuit Court of Appeals. Meanwhile, New Jersey employers (and private employers across the country) will need to adjust their compensation practices to comply until and unless a court says otherwise. 
  • CEO Compass - Summer 2024

    by Aiysha (AJ) Johnson, MA, IOM | NJCPA CEO and Executive Director | Jul 15, 2024

    Are We Listening?

    The 2024 NJCPA Convention & Expo, themed “Your Story. Your Success,” informed, entertained and connected more than 600 attendees with storytelling at the Borgata Hotel in Atlantic City on June 11-14. We hope you were one of them.

    Keynote speaker Sandra Bodin-Lerner, MA, owner of Be Compelling! LLC, explained the value of “effective listening” or understanding the speaker’s emotions and what they wanted someone to take away from the conversation. Good listening is a valuable skill, she added, and it can be taught. “Being heard is crucial to our self-worth. Everyone wants to be understood. It’s important to matter at work,” she explained. 

    Following our convention, I flew out to Las Vegas for the 2024 National Association of Black Accountants (NABA) Convention & Expo. Hundreds of students and recent graduates from across the country attended to hear presentations about opportunities in accounting, personal branding, networking and leadership. I listened intently as they asked questions of the seasoned professionals and, in some cases, expressed frustrations with accounting and finance employers. 

    It would be easy to dismiss their “complaints” as typical generational badmouthing, but as I took note of their disappointment around the absence of willing mentors, a lack of skills training and an unwillingness to provide time to study and sit for the CPA Exam, a thought occurred to me: Are we listening to our young professionals? We have a great opportunity to not only hear them but act. 

    In a 2023 study, Righting Retention: A Look into the Accounting Profession’s Greatest Management Challenge, the Illinois CPA Society asked employers about their talent management offerings and asked employees about programs they value. They found a significant disconnect:

    • 67% of employees view “career advancement paths and opportunities” as one of the most attractive benefits in an employer, but 48% of employers don’t communicate defined advancement paths for employees (or don’t know if they do).
    • 30% of employees ranked “mentors/mentorship program” as a top need, but nearly 43% don’t offer a mentorship program, formal or informal, to foster employee retention (or don’t know if they do).

    Results from a May 2024 KPMG study contrasted the stereotypical lazy, job-hopping Gen Z (born 1997 to 2013) narrative.

    • When asked for the top three factors they value most in a future employer, respondents not surprisingly identified salary as most common (25%), but that was followed closely by a positive culture and working environment (24%) and opportunities for advancement (20%).
    • 89% agreed or somewhat agreed that access to training on “soft skills” or professional skills (e.g., presentation skills, executive presence, client etiquette, interpersonal skills) is an important factor when considering a job/employer.

    There is a dynamic level of energy from Gen Z on building their skillsets to grow in their careers. They have high expectations around transparency and are very willing to have conversations around salary, mental health challenges, work-life balance and career mobility. 

    In the simplest terms, employees want to feel heard and supported. It’s up to company leaders to navigate these expectations if they want to remain competitive in the current labor market.

    Where possible, employers should highlight the career pathways and options available for their people — both in the overall organization and specific to each individual. Investing in skills development and career advising will support people in advancing their careers within the organization.

    We want to hear from you. Tell us how you are supporting your staff to improve recruitment and retention. And please take a look at the essential skills courses we’re offering.

     

  • 10 Ways Current Clients Can Get You More Clients

    by Bryce Sanders, Perceptive Business Solutions, Inc. | Jun 27, 2024

    Do new clients come to you, or do you need to find new clients? In my opinion, it used to be one of the defining characteristics of a “professional” was they did not need to seek out new business. Clients came to them. Accountants, lawyers and physicians fit into this category. I think a turning point came with the arrival of the TV series, “Boston Legal” (2004). When considering an associate for a partnership, they would ask: “How much new business are they bringing into the firm?” Today, finding new business is part of the job description for many fields.

    One of the historically effective ways of getting new clients is through referrals. In an ideal world, your client does all the heavy lifting; the phone rings and someone says: “Joe sent me.” How do you get this to happen?

    1. Start with an assumption. You need to believe your best clients want you to succeed. They want to help you grow your business. They might not know how. You need to make it as easy as possible for them.
    2. Tell current clients you are looking to add more. They might think you are “full up.” This sounds basic, but referring business might not be on their radar until you tell them.
    3. Remind them how you helped them. You have done a good job for your client, but they might be so comfortable with you, they do not remember the details. They had an issue or a problem. You addressed it. Who else has a similar problem?
    4. Know family comes first. You have heard the expression, “Selling up and selling down.” Your client likely has influence over other family members concerning advice. Who do they know within the family that could benefit from the kind of advice you have been providing for them?
    5. Add a sense of urgency. The high quality of service you deliver might be because your clientele is not as large as they think. Do some analysis. How many large relationships similar to theirs might you be able to add without straining your service model?
    6. Avoid the word “referrals.” That is an expression within the category of industry jargon. Do they know someone you might be able to help? Is there someone they think you should meet? You might ask: “How well do you know (name)? They are the type of person I may be able to help.”
    7. Be specific in your requests. Imagine you sold men’s suits. One person says: “I’m looking for a suit.” Another person says: “I am looking for a single breasted light grey suit in size 42 long. Which do you think the salesperson will find it easiest to address? If you say: “Do you know someone you think I can help,” their mind might go blank. If you ask: “Who else at your company is retiring in the next six months?” names will come to mind.
    8. Teach them how to ask. Let us start with how not to ask: “My advisor is looking for new clients. He asked if I knew anyone.” You might suggest they say: “I had this (problem). I found a financial advisor who was able to address it. I am happy with the result. You have the same problem. Would you like to meet them? You can see there are benefits for the prospect.
    9. Understand the in-person introduction. When someone is given your name, you don’t know if they will call or not. If you can arrange to meet with your client and their friend over coffee, you have the opportunity for a low-key introduction. This is why the client/prospect dinner strategy has been effective.
    10. Avoid awkward moments. The wrong recommendations can put them off ever trying to send a referral again. You want something like: “You mentioned you had a problem. I have an advisor I like and trust. He has helped other people with a similar problem. He might be able to help you too. Would you like to meet him?

    Your clients should want to see you succeed. They can act as your ambassadors if they know what to look for and how to bring your name into the conversation. 

  • Financial Planning for the 21st Century: Know the Differences

    by William Rothrock, CSSC, Brant Hickey | Jun 26, 2024

    Financial planning tools and techniques have evolved over time to meet families' changing needs and align with legislative shifts. Two important tools offer ways to alleviate the financial burden of future commitments, such as purchasing a retirement account or funding a child's college education.

    Roth IRAs

    A Roth IRA provides qualified distributions, which include:

    • Distributions taken at age 59 1/2 or older
    • Withdrawals made after the Roth IRA has been open for at least five years and the account holder is at least 59 1/2 years old
    • Withdrawals due to total and permanent disability
    • Posthumous withdrawals to the beneficiary
    • Distributions of up to $10,000 for the purchase of a first home

    These distributions are tax- and penalty-free if the original funds are not withdrawn before the age of 59 1/2. Exceptions for the 10% additional tax are outlined in IRS Topic #557, while qualified higher education expenses are detailed here.

    Education funding through a Roth IRA offers benefits that are often limited in 529 plans, such as fewer investment options, restrictions on rebalancing and higher investment management fees. For individuals eligible for a Roth IRA, it is a sensible option to consider. Structured settlement

    accounting professionals and their clients can utilize structured settlements to achieve financial planning goals. Unlike Roth IRAs, which have contribution limits and income-eligibility criteria, structured settlements do not impose such restrictions. Structured settlements can be funded without limitations and tailored to meet specific needs while growing tax-free or tax-deferred, depending on the circumstances of the case. For individuals whose income exceeds the threshold for Roth IRA eligibility, a structured settlement remains open for investment. How do you decide which option to use? I prefer structured settlements for the following reasons:

    • Guaranteed return
    • No fees

    Unlimited Contributions

    Did I mention there are no fees and a guaranteed rate of return?

    When a specific need with a known timeframe arises, the optionality of investment is removed. Market volatility often occurs when resources are most needed. Adding financial stress to the emotional departure of a child to college has never seemed appropriate to me.

    Once college funding is secured, the financial plan turns to retirement. I often say that there are very few problems a good income stream cannot solve. Accounting professionals and clients who are able to afford structured settlements understand the significance of financial security. Securing the foundation of your financial plan before delving into financial risks is crucial.

    IRAs, 401ks and other investments do not guarantee returns. The past 16 years of uninterrupted growth have created a nonchalant attitude towards risk. Educating your clients on these risks will be the most challenging task for financial planning professionals. As a CPA, you can explain guaranteed cash flow and the impact of unlimited income deferral on a taxable basis.

    Unlike other retirement assets, structured settlements allow you, as the tax planner, to customize income recognition while establishing a guaranteed retirement income for your client. Knowing which vehicle to use ensures a more comprehensive financial plan. Being well-informed about utilizing tools such as structured settlements can make a significant difference when it matters most.

  • 5 Tips to Draft a Captivating Story

    by Heather Campisi, PCM®, CDMP, Withum | May 23, 2024

    There it is — that vast white space staring you right in the face. You’re hoping words will fill the page magically, but you have no idea where to start. Drafting a captivating story can be difficult. But with the right tips and tools, a white screen can quickly become an experience that takes readers on a journey.

    So, how do you begin? Below are five tips for drafting a captivating story, offering a foundation for creating engaging content for your target audience.

    1. Know Your Audience

    Effective storytelling begins with understanding your audience. Start by building an audience persona profile so you know exactly who you’re writing for. Here are four common buyer persona segmentations:

    • Demographics: Industry, job function, company size, location, age, gender
    • Psychographics: Interests, values, lifestyle, business goals
    • Media consumption: Where do they get information? What kind of content do they consume?
    • Buying behaviors: What are their buying habits? What influences their purchasing decisions? How long is their buying cycle?

    Defining this information will empower you to draft a relevant, relatable, captivating story for your target audience.

    2. Write Like You Talk

    The last thing readers want is content that’s too formal or feels patronizing. Write how you speak.

    Writing styles have shifted. Formal writing is a thing of the past, with content exceptions like technical reports, legal documents and academics. Yet, conversational writing continues to trend among audiences of all ages.

    Conversational writing gives you more freedom to engage your readers. Formal writing always talks at you, whereas conversational writing talks with you. Invite your readers into your story by using a conversational style with active, direct and engaging language. Writing like a conversation makes your copy more authentic, approachable and easier to understand and digest.

    3. Use the KISS Method

    Keep your language simple and to the point. As a professor of mine once said — Keep It Super Simple.

    A good rule of thumb is to write at an eighth-grade reading level. Keep your sentences short, scannable and easy to digest. Ensure each word in your sentences has meaning for maximum impact. However, depending on where your content lives or its topic, consider adjusting the reading level up or down to better connect with your audience. Published or print work has higher reading levels, while online content is simpler as readers tend to scan.

    4. Embrace AI Writing Tools

    Artificial intelligence (AI) makes content creation quicker, no question. Some of the best business writers embrace AI as a writing assistant to help draft content and create captivating stories. ChatGPT, Gemini, CoPilot and Claude.ai are just a handful of online AI writing tools to assist with outlines, summaries and competitor research.

    AI editing tools like Grammarly, Hemmingway Editor, Wordtune and Microsoft Editor can also strengthen your writing. These tools check for grammar accuracy, offer rewording suggestions to help with delivery and clarity and even check for plagiarism.

    5. Make the Reader Take Action

    Don’t forget a call to action (CTA). This is often easily missed. When drafting content, convey the action you want your reader to take and be clear. Using urgency or conveying value is also beneficial. Here are five different types of CTAs:

    • Lead generation: Capture audience data to build your sales pipeline.
    • Sales: Encourage readers to move further down the sales funnel.
    • Engagement: Increase interaction and build relationships with your audience.
    • Action: Motivate readers to do something specific.
    • Consideration: Encourage readers to explore more before making a decision.

    Wherever you are in your writing career, it never hurts to go back to the basics. And, above all, make sure your audience leaves knowing what you expect of them through a call to action.

  • How Listening Makes You a Better Storyteller and a Better Manager

    by JoAnna Dizon Billete, CPA, Wiss | May 21, 2024

    Storytelling is a timeless skill, pivotal not only in our early learning but also in complex fields. The ability to transform abstract numbers into compelling narratives is crucial for an accounting professional. This skill is often underestimated, yet it’s vital for conveying complicated information in an understandable way to both clients and staff.

    The Narrative of Numbers

    Numbers tell a story. Beyond their quantitative truths, they detail a company's annual highs and lows while also illustrating strategic decisions made throughout the year. For example, a sudden dip in revenue in the third quarter might reveal a need for strategic realignment, while a peak in the first quarter could indicate successful campaign launches. As accountants, by interpreting these patterns, we not only present data but also provide actionable insights, transforming raw numbers into valuable narratives for our clients.

    Teaching through Tales

    Effective managers transcend basic instruction; they embed lessons within stories drawn from personal experiences and past challenges. Consider a manager using their personal experience to explain tax optimization strategies through a story about navigating a complex tax return. They could share how, by strategically leveraging deductions and credits, they significantly reduced a client's tax liability, demonstrating the direct impact of thoughtful tax planning. This narrative not only educates but also connects emotionally, highlighting the tangible benefits of expert tax management. This approach does more than just instruct, it connects and inspires. By sharing such personal narratives, we can accelerate professional development, making the learning process both more relatable and impactful.

    Listening: The Heart of Effective Storytelling

    The cornerstone of effective management and storytelling is active listening. This involves more than just hearing words; it's about understanding the underlying emotions and non-verbal cues. Active listening builds a foundation of respect, empathy and trust, which make it easier to convey ideas and necessary feedback in a manner that resonates personally with the audience. For instance, by truly listening to a staff member's feedback on their preferred learning style, a manager can tailor their guidance to better suit that individual's preferences in a way that works for them and, in turn, set them up for success.

    At the core of great leadership in accounting is the ability to break down complex concepts into easily digestible narratives. Our effectiveness as leaders and advisors hinges not just on our expertise but on our capacity to convey this knowledge compellingly. Great leaders are not just directors; they are also listeners, learners and storytellers.

    Storytelling for Managers

    Incorporating storytelling into management isn't just about keeping one’s audience engaged. It’s about being approachable, relatable and translating professional lessons into practical, actionable guidance. This narrative method does not merely make our guidance relatable; it makes it impactful, ensuring that our teams and clients not only understand our advice but are also influenced by it.

    In the language of business where numbers are the script, accountants are the best-suited storytellers to bring these numbers to life, aiding in the development of their teams and the success of their clients. By enhancing listening and storytelling skills, we can become more than just trusted advisors; we can become integral narrators of the business world and turn data into stories that inform, persuade and guide. 

  • CEO Compass - Spring 2024

    by Aiysha (AJ) Johnson, MA, IOM | NJCPA CEO and Executive Director | Apr 23, 2024

    Creating a Culture of Advocacy

    The mission of professional membership organizations is primarily educational and informational, but here at the NJCPA we also leverage our expertise and influence in the state capitol, amplifying the voices of accounting and finance professionals such as you. 

    Nearly 10 years ago, a member survey revealed support for being more active in Trenton. When asked what the top political priorities of the NJCPA should be, nearly 60% of members responded, “Advocating for legislation important to the CPA profession,” followed by “Establishing a larger presence on statewide policy issues” and “Educating and updating members on legislative advocacy initiatives.” Since then, the NJCPA has distinguished itself as an objective, evidence-based promoter of the highest accounting standards.

    We learned long ago that just tracking activities in relevant areas doesn’t keep our members abreast of regulatory and legislative proposals; we strive to offer significant opportunities to provide input to important policymakers in Trenton and even with federal agencies. Remaining proactive, rather than reactive, is crucial, and that requires member engagement and support. 

    As our survey indicated, most members recognized the need for associations to advocate effectively for themselves and their members, but those same surveys showed fewer members cited advocacy or government relations as a reason that they maintained their memberships. There was a disconnect between the member service (i.e., advocacy) and the perceived value that service provided to individual members.

    In recent years, however, our advocacy efforts around tax policy, student loan debt, cannabis, childcare and other issues have catered to members’ interests and convinced them to act.

    We’ve encouraged members to participate in the NJCPA’s advocacy efforts and established a “culture of advocacy.”

    Perhaps no recent issue is more personal to members than the need for talent. As we continue to address profession-specific pipeline challenges such as the CPA brand and barriers to licensure, we’re also looking at the talent shortage through the advocacy lens, examining broader workforce development opportunities that will create, sustain and retain accounting talent that can support firms and businesses. 

    Lawmakers and business leaders recognize that accounting staffing shortages continue to be a significant challenge facing individuals, businesses of all sizes and local governments, and they support the NJCPA’s efforts to help grow the pipeline through public policy. 

    I’ve mentioned previously that the NJCPA is actively supporting and advocating at the state and national levels for initiatives that recognize accounting as a science, technology, engineering and mathematics (STEM) subject and that allow STEM K-12 grant funding to be used for accounting awareness and education. Additionally, we’re pursuing both state and federal workforce development funds, researching new initiatives to increase accounting education in high schools and identifying state assistance programs that accounting students and employers can take advantage of.

    While these efforts are led by the NJCPA government relations team, there are opportunities for members to get involved: 

    As always, we invite you to share your thoughts. What issues are you most passionate about? What types of advocacy are you most interested in? Are you willing to contact your local representatives?

  • How to Effectively Delegate to Increase Capacity

    by Jesse M. Herschbein, CPA, CGMA, Ascend Accounting Advisory, LLC | Apr 17, 2024

    As an accounting professional, you’re no stranger to juggling multiple tasks, deadlines and responsibilities. Delegating effectively can be a game-changer, allowing you to focus on strategic initiatives, improve efficiency and empower your team. 

    Let’s explore three key principles for successful delegation: 

    1. Document your process. Before you delegate any task, take the time to document the process thoroughly. Why is this crucial? Well, consider it your roadmap. When you have a clear, step-by-step guide, it becomes easier to communicate expectations to your team. Here’s how to go about it: 
      • Break it down. Divide the task into smaller components. What are the inputs, processes and desired outputs? Document each stage meticulously. 
      • Include the rationale. Explain why each step matters. Understanding the “why” behind a task motivates your team and helps them see the bigger picture. 
      • Create visual aids: Flowcharts, checklists or process maps can make complex procedures more digestible. Visual aids enhance clarity and reduce ambiguity.  
    2. Train your people to understand the process. Delegation isn’t just about handing off work; it’s about ensuring your team members grasp the intricacies. Here’s how to train effectively: 
    • Conduct one-on-one sessions: Sit down with each team member and walk them through the documented process. Encourage questions and discussion. 
    • Role play: Simulate scenarios. Ask your team to demonstrate their understanding by role-playing specific steps. This reinforces learning and builds confidence. 
    • Have feedback loops: Regularly check in with your team. Are they encountering roadblocks? Do they need additional resources or clarification? Adjust your training accordingly.

    3. Genuinely delegate and empower ownership. Now comes the critical part: delegation itself. Remember, it’s not just about offloading tasks; it’s about empowering your team. Here’s how to do it right: 

    • Trust your team: Trust that your team members can handle the responsibility. Micromanagement stifles growth and creativity. 
    • Set clear expectations: Be specific about deadlines, quality standards and desired outcomes. Ambiguity leads to frustration and inefficiency. 
    • Encourage autonomy: Once you’ve delegated, step back. Allow your team to take ownership. When they succeed, celebrate their achievements. 

    Remember, effective delegation isn’t about relinquishing control — it’s about optimizing resources. By documenting processes, training your team and genuinely empowering them, you’ll not only increase capacity but also foster a culture of collaboration and growth. So, go ahead, delegate strategically and watch your accounting team thrive! 

  • Continued Developments in the SALT Cap Workaround

    by Thu N. Lam, Esq., Chamberlain Hrdlicka | Apr 10, 2024

    As we look to the approaching deadline for the expiration of the federal state and local tax (SALT) deduction limitation on Dec.31, 2025, there does not appear to be any slowdown in pass-through entity tax (PTET) activities from state taxing authorities. It also remains uncertain whether state PTETs will expire with or extend beyond the expiration of the federal limitation.

    Recall that prior to Jan. 1, 2018, individual taxpayers who itemized deductions for federal income tax purposes were permitted to fully deduct from income certain state and local taxes paid. In 2017, however, the Tax Cuts and Jobs Act (TCJA), P.L. 115-97, was enacted and included a provision that imposed a limitation on the aggregate amount of state and local property, income and sales taxes that could be deducted and capped such deductions at $10,000 per year (SALT cap). Thus, individual taxpayers who itemized and paid more than $10,000 in state and local taxes could not deduct the excess, unless the taxes were paid in carrying on a trade or business. If Congress does not act to make the SALT cap permanent, the limitation is scheduled to expire. Although there has been debate in Congress to raise the SALT cap, it remains unclear whether the limitation will be extended.

    Following the passage of the TCJA, and to help mitigate the impact of the federal limitation on their residents, many states quickly responded by enacting PTET legislations as a workaround to the SALT cap. Under state PTET regimes, eligible pass-through entities, such as partnerships and S corporations, may elect to pay state income tax at the entity level. Under IRS Notice 2020-75, the pass-through entity is not subject to the SALT cap and is permitted to deduct the PTET paid as an uncapped business deduction on its federal return, thereby lowering the ordinary income that flows through to the pass-through entity’s owners. When the owners report income on their state returns, most states require an add-back of state taxes deducted from federal income. Because tax was already paid at the entity level, states with PTET elections generally permit the pass-through entity owners to claim a credit for PTET paid or exclude from income the amount of PTET previously taxed. State PTETs, therefore, effectively provide pass-through entity owners with a complete workaround to the federal individual SALT cap.

    As of November 2023, 36 states and New York City all have PTETs in one form or another. Of these 36 states, Hawaii, Iowa, Kentucky, Montana, Nebraska and West Virginia became the latest states to implement their own state PTETs in 2023 alone. In addition, Maine, Pennsylvania and Vermont currently have proposed PTE legislations. 

    PTET Expiration Uncertainty

    While some states adopted specific effective periods, other states have provided no guidance on the fate of their PTET regimes beyond the expiration of the federal SALT cap. In California, for example, “beginning on or after Jan. 1, 2021, and before, Jan. 1, 2026, qualifying pass-through entities” may elect to pay the state’s entity level tax on income. Under recently enacted legislation in Oregon, the state’s PTET would expire at the same time that the federal SALT cap is set to expire “before Jan. 1, 2026.” In Nebraska, the Department of Revenue recently issued a set of frequently asked questions (FAQs) and clarified that the Nebraska PTET “is not tied to the federal SALT limitation. The PTET election will be available even if the federal $10,000 SALT limitation goes away.” However, in New Jersey and New York, no specific guidance is available regarding the expiration of the state’s PTET. Thus, absent legislation to the contrary, these states’ PTETs would presumably continue following expiration of the federal SALT cap.    

    States have also revised legislation or continuously updated their administrative guidance on the mechanics of their PTET regimes. In January 2022, New Jersey Governor Phil Murphy signed Senate Bill 4068 into law (P.L. 2021, c. 419), which made several revisions and clarifications to the Pass-Through Business Alternative Income Tax (BAIT). Effective on or after Jan. 1, 2022, the legislation, among other changes, changed the PTE tax base for partnerships to include all income of a New Jersey resident individual, estate or trust, not just New Jersey-sourced income. BAIT for S corporations, however, continued to be calculated on the S corporation’s New Jersey-sourced income. The legislation also updated the BAIT credit structure and permitted use of such credits, including providing a shareholder, partner or member a credit based on their direct share of tax paid and allowing credits to be applied, for example, as a refundable credit against a PTE’s own tax liability for nonresident withholding tax, minimum taxes and filing fees. For corporations, credits can be applied against the surtax or the corporation business tax.

    In Maryland, new procedures for making the PTET election were issued in 2023. In Georgia, FAQs were issued in January 2023 providing guidance on eligibility and treatment of credits. Louisiana also recently added an option for an automatic prospective termination of the PTET election.

    So, even with the approaching sunset of the federal limitation, taxpayers should continue to carefully analyze specific state rules to fully weigh whether a state’s PTE election is beneficial.

  • Strategic Tax Filing Considerations for Married Student Loan Borrowers

    by Justin Rice, CFP®, CSLP®, Personal Wealth Strategies | Apr 02, 2024

    Picture this scenario: A happily married couple strolls into your accounting office with beaming smiles and shared financial goals. As a seasoned accountant, you're accustomed to the rhythm of joint tax filings and the typical benefits that they provide. But hold on, there's a twist. This couple is contemplating the unconventional move of filing their taxes separately. Now, in your world, that might elicit a quizzical look — a furrowed brow, perhaps, as the norm is typically "married filing jointly." However, when student loans enter the scene, the traditional tax-filing status quo takes an intriguing turn. While conventional wisdom often leans towards joint filings, the student loan factor introduces a new dynamic that shouldn't be overlooked.

    The Differences

    For married individuals grappling with student loan debt, the decision on tax filing status — whether to choose "married filing jointly" (MFJ) or "married filing separately" (MFS)—is a pivotal one. Not only does it impact their tax liability and monthly loan payments, but it also influences eligibility for crucial tax credits and benefits.

    To comprehend the nuances, let's first explore the correlation between federal student loans and the tax filing status. Borrowers on income-driven repayment (IDR) plans, such as Pay As You Earn (PAYE) and Income-Based Repayment (IBR), traditionally had the option to file taxes separately, isolating the loan payment calculation to the borrower's earnings only and excluding the spouse's income from the calculation. Not all IDR plans allowed this initially, but with the recent changes and introduction of the innovative Saving on A Valuable Education (SAVE) plan, it now extends to all plans.

    You might wonder, “Sure, filing separately may shrink the monthly student loan payments by excluding spousal income, but is it merely a short-term fix?” Not quite. Enter the aforementioned innovations of the SAVE plan, revolutionizing how unpaid interest is handled. Under this plan, any unpaid interest is entirely subsidized. In simpler terms, if the calculated payment based on income falls short of covering the monthly interest, that additional interest doesn't pile up on your loan balance; it simply vanishes.

    Nonprofit or Governmental Careers

    Furthermore, what if the client has a career in a nonprofit organization or governmental agency? Here's where things get really interesting. By making 120 monthly payments under the Public Service Loan Forgiveness (PSLF) program, the client can qualify for complete tax-free forgiveness. Yes, you read that right — after a decade of dedicated service, the entirety of their outstanding balance evaporates. I've personally advised on this type of forgiveness and have helped 16 clients qualify for a combined $2.6 million of forgiveness. So, it's very real!

    Now what if the career path doesn't qualify for PSLF like for-profit ventures or entrepreneurship? Fear not, there's still a path to forgiveness, it will just take a little longer. Depending on the chosen IDR plan and the loan type (undergraduate versus graduate), the loans would become eligible for forgiveness after 20 or 25 years. So, by minimizing payments through strategic tax filings, you're not just reducing out-of-pocket costs now; it's a calculated move towards maximizing forgiveness and securing a brighter financial future.

    So, it sounds great, but why would someone not want to file separately? This is where you come in. Couples filing separately often find themselves in higher tax brackets, leading to increased overall tax liabilities. Subsidized healthcare coverage, dependent childcare credits and other deductions can be compromised when couples opt for separate filings. Notably, Marketplace healthcare plans may be impacted, potentially forfeiting premium tax credits and other savings (with exceptions in cases like domestic abuse or abandonment). Couples may face additional taxes ranging from $2,000 to $3,000, coupled with limitations on IRA contributions and eligibility for Roth IRA contributions. Understanding these nuances is vital, and having a competent accountant like yourself advise on these adverse ramifications is critical.

    Amending Returns

    It's vital to address another significant aspect of tax filing status: the prospect of amending returns. When contemplating the possibility of amending tax returns from MFS to MFJ, it's essential to proceed with caution, especially considering the legal gray area surrounding such actions when it comes to student loan income recertification. While this pathway may hold the potential to recoup missed tax benefits, it's prudent to delay amendments until the tax return no longer influences current student loan payments.

    All of these decisions should undergo thorough scrutiny on a case-by-case basis, factoring in individual circumstances and long-term financial objectives. Engaging in discussions with a qualified student loan expert can provide invaluable guidance, ensuring that any action taken adheres to legal and financial best practices.

  • 5 Tips for Effectively Managing Staff

    by Nicole DeRosa, CPA, MAcc, Wiss | Mar 27, 2024

    Effectively managing staff is a challenge for everyone — and there is no one-size-fits-all approach, which makes this much trickier. As leaders, we are consistently wearing many hats, but it is imperative that managing staff is not put on the back burner. The ultimate goal of effective leadership and management is to create a cohesive working environment that motivates and fosters constant growth of the team. Here are five tips.

    1. Communicate. Communication should always be encouraged. If staff feel comfortable conveying ideas, questions and concerns, an environment will inherently be created where employees feel valued, respected and motivated. Effective communication goes both ways though, and oftentimes we don’t focus on the active listening component. Being actively engaged with what another person is saying to us is extremely important as it gives every person the chance to share opinions while also feeling empowered.
    2. Reward hard work and acknowledge growth. “Coach the players you have, not the players you wish you had.” Positive reinforcement is a highly effective management technique as it improves the overall employee experience, helps to motivate staff and shapes company culture. Feedback should always be honest, without being discouraging, so that it can be used as an opportunity for growth. Appreciate the unique skills and attributes each individual person brings to the table and focus on their strengths. When employees feel appreciated either through formal or informal recognition, they will feel encouraged to continue exhibiting the behaviors that led to the appreciation. When you notice someone producing quality work or exhibiting a positive behavior that you would like to see repeated, learn what motivates them and play on that. Perhaps providing incentives or perks to employees that align with company culture can be explored and incorporated into daily operations.
    3. Get to know your team. Personalities respond differently to various leadership styles, plain and simple. To be an effective leader, you must get to know your staff by building professional relationships. Knowing your employees on a personal level will aid in cultivating their potential, and personalized attention can elevate their potential. Knowing how an employee works best and what inspires them should factor into your management techniques. Start learning about your employees by using active listening techniques and making time to talk about things other than work. Although sometimes cliché, ice breakers can really aid in getting the ball rolling here.
    4. Encourage learning. It goes without saying that embracing a culture of constant learning and development truly benefits everyone in an organization. Improving one’s skills and overall experiences not only boosts retention of employees but also boosts their overall expertise and confidence. Encouraging formal learning, such as CPE, and informal learning (i.e., on-the-job training) is integral to a successful organization, but also a characteristic of an effective leader. Teach how you would have liked to have been taught.
    5. Practice what you preach. Last but certainly not least, perhaps the most important tip: lead by example. Demonstrating to your staff that you hold yourself to the same standards that you expect from them is very powerful. It shows that you are a team player. Becoming a truly effective leader will require self-reflection and constant growth. As important as it is to give feedback, it’s equally important to seek feedback about your management skills. Depending on the comfort level and type of feedback, consider using an anonymous channel so that your staff are able to communicate their honest thoughts without the fear of retribution or awkwardness.

    At the end of the day, a good manager understands that they’re only as good as the team behind them. By strengthening the team, you are elevating yourself as an effective leader.

  • Innovate, Integrate, Excel: Leading Hybrid Teams to Triumph

    by Michael Noreman, CPA, MST, MAcc, Alvarez & Marsal Tax, LLC | Mar 26, 2024

    In today’s work environment, the prevalence of hybrid teams has steadily risen. For CPAs, managing a team that seamlessly blends in-office and remote work has unique challenges and opportunities. As the accounting profession evolves, so must the leadership strategies employed by CPAs to foster collaboration, maintain productivity and ensure the well-being of their teams.

    The Rise of Hybrid Teams in the Public Accounting World

    The accounting profession has traditionally been office-centric, with CPAs collaborating in person in the office or at a client site. However, the advent of more advanced audio and video conferencing software, coupled with global events such as the COVID-19 pandemic, has reshaped the way firms operate. Hybrid teams — a blend of in-office and remote workers — have become a necessity for firms aiming to adapt to the evolving demands of the profession.

    Embracing Technology for Seamless Collaboration

    In a hybrid team environment, technology is the anchor that holds everything together. Firms need to invest in robust communication and collaboration tools that facilitate seamless interaction among team members, regardless of their physical location. Cloud-based software, video conferencing platforms and project management tools have become essential components of a CPA firm’s digital infrastructure.

    Providing comprehensive training on these tools is crucial to ensure that all team members, whether in the office or working remotely, are proficient in using the technology. This not only enhances collaboration but also ensures that everyone is on the same page when it comes to adopting best practices in workflows.

    Fostering a Culture of Inclusivity and Communication

    One of the primary challenges in leading hybrid teams is maintaining a sense of unity and camaraderie among team members who may be geographically dispersed. Firms need to foster a culture that values open communication and inclusivity. Regular team meetings, both virtual and in-person, help build personal connections and ensure that everyone is aligned with the firm’s goals.

    Leaders should actively encourage team members to share their thoughts, ideas and concerns. This creates an environment where everyone feels heard.

    On days when the team gathers in person, engaging in team-building events can prove invaluable, fostering positive camaraderie and significantly boosting morale. Something as simple as a team coffee break or a lunch can go a long way in encouraging connection, building personal relationships and developing professional trust.

    Flexibility and Work-Life Balance

    Hybrid teams offer the advantage of flexibility, allowing firms to attract and retain top talent by accommodating diverse working preferences. However, it is essential for leaders to strike a balance between flexibility and accountability. Clearly defined expectations, deadlines and performance metrics ensure that all team members, whether working in the office or remotely, contribute to the firm’s success. 

    Strategic Presence

    Mastering the art of knowing when to be in the office versus working remotely becomes a critical aspect of effective leadership in a hybrid environment. For professionals in public accounting, where relationships and networking are paramount, discerning the appropriate times to be physically present in the office is crucial. While the flexibility of remote work offers undeniable advantages, there are instances where being in the office facilitates spontaneous interactions, collaboration and networking opportunities that are integral to the profession. Striking the right balance involves a nuanced understanding of the demands of public accounting, ensuring that team members are strategically present when face-to-face engagements and networking are essential. 

  • Planning for the Future: Storming the Beach of Leadership!

    by William Rothrock, CSSC, Brant Hickey | Mar 06, 2024

    Are you having sleepless nights worrying about the success of your company or your succession plan because it is dependent on the success of your staff? True leadership can reduce the issues involved in both concerns.

    Leadership at a fundamental level involves:

    • Identifying talent.
    • Fostering the growth of your colleagues through creating an environment of self-belief.
    • Limiting your involvement and upstarting your staff’s involvement.

    Let me dissuade you from the blind belief that anyone will care more about or work harder in your business than you do. It is your business. However, finding people who comprise most of the characteristics of a “young you” should put you on a good path to determining the future of your company.

    How do you identify those individuals? By showing them leadership. Have you given colleagues a reason to care? More importantly, through your leadership, have you given them a reason to believe in you? Cultural leadership starts at the top with you!

    Leadership Environment

    So how do you lead? Leadership requires multiple environmental factors to thrive. Social, economic and political factors can either foster or destroy a leadership message. A professional work environment involves the following:

    • Outlining workflow expectations
    • Recognizing strengths
    • Constructively identifying weaknesses
    • Rewarding the achievement of organizational goals
    • Identifying “want to” versus “need to”

    In college, we studied the ABCs of leadership. However, the lesson my father stressed when I worked with him stood above them all: “Your word is the one thing you must protect at all costs.” If people do not trust you, they will not work for you or with you.

    Just because you understand the path you want to take, or the goals you wish to achieve, assuming others are clear can spell disaster. Remember, actively communicating reduces misunderstandings. This can be accomplished by using the following:

    • Face to face dialogue, with equal footing
    • Non-recourse expressions
    • Positive feedback
    • Giving credit for all ideas
    • Being gracious

    Valued colleagues will share their ideas while also sharing in yours. Achieving through collaboration should be the goal of any great leader. The saying goes, “Many hands make light work.” Several minds tackling a goal or problem in open communication does the same thing.

    Open discourse uncovers flaws or exposes a thread of insight you missed on the first examination of the idea. The biggest limiting factor to achieving a proper course of action is any prior thoughts.

    Avoid George Orwell’s Groupthink

    Groupthink is the practice of thinking or making decisions in a way that discourages creativity or individual responsibility. Non-conformity, however, creates the basis for creativity. Therefore, for good leadership to thrive, individuals should be empowered to make mistakes while in a safe environment.

    Finally, teachers are leaders of knowledge. While a lecturer looks for conformity and uses the phrase, “You will,” teachers prefer to use, “You can.” The subtle shift in language reinforces the leadership position as a mentor instead of a task master.

    Thus, a one-size-fits-all leadership guide to succession planning does not exist. Each of us must walk our own path. But whichever path we take, it must have trust, communication and respect for the individuals we hope to lead at its core. Remember, the leaders you create will be your legacy.