Performance Management is about getting the best out of everyone. It's about setting the stage so staff can excel as an individual and as a team member.
After attending this presentation you will be able to...
- Recall the types of trust and techniques for building trust
- Identify the elements of good and bad feedback
- Evaluate and improve on examples of actual feedback
The major topics covered in this class include:
- Building trust
- Providing valuable feedback
- Techniques for active listening